BRIC’S MILANO offers free regular ground shipping for all consumer orders within the United States.
Free shipping does not apply to commercial or corporate orders, or for preferential returns or refused ‘Return to Send’ (RTS) shipments.
Orders are shipped on business days, Monday – Friday, excluding weekends and US Federal holidays.
For all orders, you will receive an email confirming your order immediately after a successful order is placed, and a second notifying you of the tracking information once the order leaves our Order Fulfillment Center.
Orders can only be cancelled or modified within 30 minutes from placing the order due to the order being shipped as soon as possible.
A customer signature is required for all orders.
ITEMS OUT OF STOCK
Please note that items are not guaranteed to be in-stock. If we are unable to complete your order, you will be notified via email as soon as possible, generally within 2-4 business days.
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES OR PACKAGES DELAYED IN TRANSIT. IF THIS OCCURS, PLEASE FILE A CLAIM WITH THE SHIPPING CARRIER. STOLEN USPS SHIPMENTS CONSTITUTE A FEDERAL CRIME AND ARE INVESTIGATED BY THE UNITED STATES POSTAL INSPECTOR. THIS IS A SERIOUS OFFENSE AND WILL BE PROSECUTED TO THE FULLEST EXTENT OF THE LAW.
TRACKING YOUR ORDER
For all orders, you will receive an email confirming your order immediately after a successful order is placed, and a second notifying you of the tracking information once the order leaves our Order Fulfillment Center. To track your order, please visit https://tools.usps.com/go/TrackConfirmAction_input or follow the tracking link found in your order shipment confirmation email. Once your tracking number has been sent, your order is no longer eligible for modification.
We currently ship to the United States, Canada, Mexico, Central and South America. For more information please read our International FAQ’S
FREE SHIPPING IS NOT VALID ON SHIPMENTS OUTSIDE THE UNITED STATES
Unless stated otherwise, any and all fees or costs levied by any foreign government, without limitation, are the responsibility of you, our customer. BRIC’s is not responsible for customs, duties, tariffs, taxes, import fees or any other fees associated with your order.
RETURN RESTOCKING FEE
We are happy to send your order to you free of shipping. However, if you elect to return your item(s) or refuse to accept delivery we will refund your original payment method the purchase price, less a 15% restocking charge. If you need a shipping label to be provided to you, the cost of that return shipping will also be deducted from your refund. Your returned item(s) must be as new (no wear or tear) and in the original packaging.